Privacy Policy Notice
Last updated: 08 July 2024
Privacy Notice
London Banking Academy Ltd (together, “LBA” or “we”) collects certain information or data (such as that listed below) about individuals where they use www.londonbankingacademy.com or other websites operated by, or on behalf of, LBA (together, the “Websites”).
This privacy notice explains how LBA collects and uses personal information and provides information about individuals’ rights.
It applies to personal data provided to us by the individuals themselves. By using this site and/or submitting any personal information, you agree to the use, by LBA, of such data in accordance with this privacy notice.
Please note that any third parties’ use of your personal data will be governed by their own privacy policies and give rise to separate obligations under applicable data protection laws. We suggest that you carefully review any third party privacy policies that may apply to you.
London Banking Academy Ltd (together, “LBA” or “we”) collects certain information or data (such as that listed below) about individuals where they use www.londonbankingacademy.com or other websites operated by, or on behalf of, LBA (together, the “Websites”).
This privacy notice explains how LBA collects and uses personal information and provides information about individuals’ rights.
It applies to personal data provided to us by the individuals themselves. By using this site and/or submitting any personal information, you agree to the use, by LBA, of such data in accordance with this privacy notice.
Please note that any third parties’ use of your personal data will be governed by their own privacy policies and give rise to separate obligations under applicable data protection laws. We suggest that you carefully review any third party privacy policies that may apply to you.
What we collect and the purpose
LBA may collect personally identifiable information which is specifically and voluntarily provided by individuals, and processes that information for certain purposes. Personal data may include your name, address, email address and other contact information. We engage in data processing activities for the effective operation of the LBA business. For example, we process personal data for the following purposes:
Training Course Participants
During your attendance at our training courses or programme, we may collect information about your academic experience and progression. This is in order to fulfil our contract with you, but it is also in our legitimate interests to use this personal data in order to monitor the provision of our service to you.
We may also collect personal data about your health in order to make appropriate arrangements and reasonable adjustments for you regarding your welfare or attendance. We use this information in order to perform our contract with you and in order to comply with our legal obligations.
Marketing
Where you have explicitly consented to do so, we may use your personal data to inform you of special offers and new or existing services that we believe may be of interest to you.
If you would prefer that we do not send such communications to you or share your email address in this way, please follow the opt-out links on any marketing message or contact us using the contact details in this Privacy Notice.
LBA may collect personally identifiable information which is specifically and voluntarily provided by individuals, and processes that information for certain purposes. Personal data may include your name, address, email address and other contact information. We engage in data processing activities for the effective operation of the LBA business. For example, we process personal data for the following purposes:
- Prospective employee data for recruitment purposes;
- Clients/prospective clients contact details for effective management of client relationships and marketing. We may also use client contact data to provide information about LBA’s business, services and events, and other information which may be of interest to the contact;
- Supplier contact details for effective management of the supplier relationship;
- Personal data of participants/ prospective participants of our training courses in order to address enquiries, process enrolment on to, and fulfil our contract to deliver training courses;
- Personal data provided by you when you correspond with us;
- Data relating to your use of our website.
Training Course Participants
During your attendance at our training courses or programme, we may collect information about your academic experience and progression. This is in order to fulfil our contract with you, but it is also in our legitimate interests to use this personal data in order to monitor the provision of our service to you.
We may also collect personal data about your health in order to make appropriate arrangements and reasonable adjustments for you regarding your welfare or attendance. We use this information in order to perform our contract with you and in order to comply with our legal obligations.
Marketing
Where you have explicitly consented to do so, we may use your personal data to inform you of special offers and new or existing services that we believe may be of interest to you.
If you would prefer that we do not send such communications to you or share your email address in this way, please follow the opt-out links on any marketing message or contact us using the contact details in this Privacy Notice.
With whom we share your information
For the above purposes, we may share your information with the following third parties:
Sensitive Data
We do not actively seek demographic information, including gender and occupation, it is LBA’s policy to limit the information collected to only the minimum information required to complete a visitor’s request.
Visitors are also able to send emails through the site. Their messages will contain the user’s screen name and email address, as well as any additional information the visitor may wish to include in the message. We do not recommend that you submit and LBA does not seek via the website, information of a sensitive nature, including data relating to race or ethnic origin; political opinion; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record.
If you choose to provide sensitive information for any reason, the act of doing so constitutes your explicit consent and LBA accepts such consent to use that information in the ways described in this privacy policy or as described at the point where you choose to disclose this information.
For the above purposes, we may share your information with the following third parties:
- Mailchimp
- Meta
- Zendesk
- Typeform
- Lms (Nimble)
Sensitive Data
We do not actively seek demographic information, including gender and occupation, it is LBA’s policy to limit the information collected to only the minimum information required to complete a visitor’s request.
Visitors are also able to send emails through the site. Their messages will contain the user’s screen name and email address, as well as any additional information the visitor may wish to include in the message. We do not recommend that you submit and LBA does not seek via the website, information of a sensitive nature, including data relating to race or ethnic origin; political opinion; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record.
If you choose to provide sensitive information for any reason, the act of doing so constitutes your explicit consent and LBA accepts such consent to use that information in the ways described in this privacy policy or as described at the point where you choose to disclose this information.
Use of Data
When you provide personal information to us, we may use it to send you email and SMS notifications and updates about Courses you are enrolled on/have registered interest in. This may include the referral of personal information to one of our international offices as part of our global business. Our affiliates outside of the UK and/or EU have entered into the European Commission approved standard contractual clauses covering the EU and UK requirements for the transfer of data to them. We do not collect or compile personally identifiable information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.
When you provide personal information to us, we may use it to send you email and SMS notifications and updates about Courses you are enrolled on/have registered interest in. This may include the referral of personal information to one of our international offices as part of our global business. Our affiliates outside of the UK and/or EU have entered into the European Commission approved standard contractual clauses covering the EU and UK requirements for the transfer of data to them. We do not collect or compile personally identifiable information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.
Third Parties
LBA may disclose your personal information to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with the law or in response to a court order, government request, or other legal process; (b) to protect the interests, rights, safety, or property of LBA and its people; (c) to perform and exercise rights under any contract with you or any person who you represent, or any terms of service on this website (d) to provide you with information from LBA at your request; or (e) to ensure effective operation of LBA’s business and operate LBA’s systems properly.
LBA may disclose your personal information to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with the law or in response to a court order, government request, or other legal process; (b) to protect the interests, rights, safety, or property of LBA and its people; (c) to perform and exercise rights under any contract with you or any person who you represent, or any terms of service on this website (d) to provide you with information from LBA at your request; or (e) to ensure effective operation of LBA’s business and operate LBA’s systems properly.
Third Party Links
LBA may contain a link to other websites which do not operate under LBA’s privacy practices. When you link to other websites, LBA’s privacy practices no longer apply.
Following a link to another website
If an individual goes to another website from the Websites, including any websites that LBA links to, they should read the privacy notice on that website to find out what that website owner does with their information. LBA is not responsible for how websites other than the Websites covered by this Privacy Notice process or use personal data.
If an individual goes to another website from the Websites, some information about that individual may be made available to the destination website, such as information about the Website page from which they were directed to the destination website from.
Data Retention
The personal data you submit to us will only be retained for as long as is required for the purposes for which it was collected and for as long as the law requires us to.
Legal Disclaimers
Individuals have certain rights over their personal data held by LBA:
Access
You can access personal data held by LBA by emailing us at admin@londonbankingacademy.com. We aim to respond to any requests as promptly as possible and in any event within the period prescribed by law.
Amendments
To update the personal data previously provided to us, you may email us at admin@londonbankingacademy.com or contact us via the relevant website facility through which the original data was provided.
Withdrawal of consent or request to be forgotten.
Individuals have a right to withdraw their consent to LBA processing their personal data or request the deletion of personal data held by us at any time. However, individuals should be aware that in many cases, we have a legal basis for processing personal data that is not based on consent. To withdraw your consent to us processing your data or request to be deleted from our data systems, please email us at admin@londonbankingacademy.com. If you no longer wish to receive emails from our marketing list, please use the unsubscribe link contained at the bottom of these emails.
Complaints
Whilst we hope that you won’t need to make a complaint, you can do so by sending an email to admin@londonbankingacademy.com. All complaints are treated seriously, and we will respond after conducting an appropriate investigation. You also have a right to complain to the Information Commissioner. For further details please refer to the ICO website at ico.org.uk.
Data Security
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.
Cookies
When you visit the Websites, we may collect personal data from you using cookies. We use cookies on the Websites to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the Websites, to record or log whether you have seen particular messages that we display, to keep you logged into the Websites where applicable, to display relevant adverts or content, or referred you to a third-party website.
Some cookies are required to enjoy and use the full functionality of the Websites.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, whereas others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
LBA may contain a link to other websites which do not operate under LBA’s privacy practices. When you link to other websites, LBA’s privacy practices no longer apply.
Following a link to another website
If an individual goes to another website from the Websites, including any websites that LBA links to, they should read the privacy notice on that website to find out what that website owner does with their information. LBA is not responsible for how websites other than the Websites covered by this Privacy Notice process or use personal data.
If an individual goes to another website from the Websites, some information about that individual may be made available to the destination website, such as information about the Website page from which they were directed to the destination website from.
Data Retention
The personal data you submit to us will only be retained for as long as is required for the purposes for which it was collected and for as long as the law requires us to.
Legal Disclaimers
Individuals have certain rights over their personal data held by LBA:
Access
You can access personal data held by LBA by emailing us at admin@londonbankingacademy.com. We aim to respond to any requests as promptly as possible and in any event within the period prescribed by law.
Amendments
To update the personal data previously provided to us, you may email us at admin@londonbankingacademy.com or contact us via the relevant website facility through which the original data was provided.
Withdrawal of consent or request to be forgotten.
Individuals have a right to withdraw their consent to LBA processing their personal data or request the deletion of personal data held by us at any time. However, individuals should be aware that in many cases, we have a legal basis for processing personal data that is not based on consent. To withdraw your consent to us processing your data or request to be deleted from our data systems, please email us at admin@londonbankingacademy.com. If you no longer wish to receive emails from our marketing list, please use the unsubscribe link contained at the bottom of these emails.
Complaints
Whilst we hope that you won’t need to make a complaint, you can do so by sending an email to admin@londonbankingacademy.com. All complaints are treated seriously, and we will respond after conducting an appropriate investigation. You also have a right to complain to the Information Commissioner. For further details please refer to the ICO website at ico.org.uk.
Data Security
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.
Cookies
When you visit the Websites, we may collect personal data from you using cookies. We use cookies on the Websites to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the Websites, to record or log whether you have seen particular messages that we display, to keep you logged into the Websites where applicable, to display relevant adverts or content, or referred you to a third-party website.
Some cookies are required to enjoy and use the full functionality of the Websites.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, whereas others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Changes to this Privacy Notice
We may change this privacy notice at any time. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy notice will apply to any individuals using the Websites, and their data, immediately.
We may change this privacy notice at any time. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy notice will apply to any individuals using the Websites, and their data, immediately.
